Contact UsTwo Pershing Square 2300 Main Street, Suite 170 Kansas City MO 64108
Two Pershing Square
2300 Main Street, Suite 170
Kansas City, MO 64108
Insurance companies want to speak with you while you are still processing what happened and before you retain a personal injury attorney. This is a time when you need to be careful in what you say or how you say things to insurance adjusters (and others). Their job is to settle claims with as little liability as possible to the insurance company.
It is in your best interest to be represented by an attorney, someone who is skilled in dealing with an insurance adjuster, who knows how to communicate properly with them and whose specialty is personal injury law. That way, when the adjuster comes calling, you can simply direct them to your attorney.
Should an adjuster reach you instead of your attorney, here are some tips on what not to say or do.
First thing, identify the person you are speaking with. Obtain their name, address, telephone number, name of the insurance company and the person or business they represent.
Always take notes so that you know what information you have received or given verbally or in writing plus any requests you made of them and vice versa.
Questions? Call us at (877) 284-6600, Chat Online or use our Text Us widget.
Insurance adjusters are trained in active listening – hearing the tone, the way you respond and the words you use – and are skilled at taking what you say to fit their version. Avoid saying things such as:
Best advice, obtain a personal injury lawyer who can handle all communications properly. Then, you don’t have to worry. All you need to say is, speak with my attorney.
If you or a loved one has been seriously injured in a motor vehicle accident, a slip and fall, or some other accident in which you suffered serious injuries due to another’s negligence, contact Nash & Franciskato at (877) 284-6600. We have a successful track record of helping accident victims collect the compensation they deserve.
One of our experienced staff will speak with you personally and will provide you with a free, no-obligation review of your case.
Having an attorney who is your advocate can offer you peace of mind during your recovery.
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Past results afford no guarantee of future results and each case is different and is judged on its own merits. The choice of a lawyer is an important decision and should not be based solely on advertisements.